Catfish Bend Casino, LLC, Burlington, IA                                                 January 2009 –Present
              IT Specialist

• Installed computer hardware and software for all departments.
• Inspected and tested hardware and software prior to utilization.
• Performed periodic preventive maintenance on computer hardware.
• Repaired or replaced defective computer hardware.
• Implemented and monitored computer security procedures.
• Maintained Point-of-Sales terminal hardware.

Carthage Veterinary Service, Ltd., Carthage, IL                          December 2005 –December 2008
              IT Technician

• Installed and configured PC setups for office and farms.
• Managed Nortel phone system network in office.
• Provided help desk support for general PC and Microsoft Office applications.
• Installed and managed IP security camera systems.
• Managed backup and recovery software: Symantec BackupExec
• Worked with Active Directory and user accounts
• Managed and supported time clock systems at farms.
• Maintained printers and toner inventory for office and farms.
• Provided PDA support for farm data entry software.

Chicago Area Project, Chicago, IL                                                       February 2006 – June 2006
              Senior Project – DeVry University

• Project Manager of a senior project team.
• Setup new PC’s at main office and backup office.
• Setup a PC lab room at backup office.
• Established inventory computer equipment.